DR QUEUE and MiniQueue

Queue management

Two COMPOS queue systems: DR QUEUE for medical practices, MiniQueue for administrations and organisations that receive the public.

Medical practice management

COMPOS DR QUEUE

The queue and patient flow of a medical practice. Patients sign up from their phone by scanning a QR code, get their number and follow their turn in real time. The assistant calls the next patient, the doctor records their observations, and the waiting-room screen shows the call with an audible signal.

  • Patient sign-up from their phone through a QR code: name, age, phone number, requested service
  • Ticket number and real-time turn tracking, with an alert when the number is called
  • Assistant dashboard: call the next patient, call again, history of the day
  • Doctor's screen: waiting patients, medical observations saved for each visit
  • Service catalogue with prices, daily ticket limit, average waiting time
  • Statistics: patients, completed, revenue, hourly attendance and revenue by service

Queue and flow management — administrations

COMPOS MiniQueue

The queue of administrations and organisations that receive the public. The visitor takes a printed ticket for the service they need; the agent at the counter calls the next client, calls again or transfers the client to another service; the screen shows the number and the counter, and announces it aloud in the chosen language.

  • Tickets printed per service on a network thermal printer, Arabic and French text supported
  • Counter console: call the next client, call again, transfer a client to another service
  • Display screen: called number and counter, clients waiting per service, waiting time
  • Voice announcement of the number in French, Arabic or English
  • Image slideshow on the screen, header and theme in the organisation's colours
  • Statistics by day and by service: tickets issued, clients served, average waiting and service time

Contact

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